Quality Assurance & Improvement Program (QAIP)

Shipping & Refund Policy

Shippment Policy

Electronic copies of the book and the audit program will be mailed with link to the registered email id. Also the copies can be accessed via the login portal of website.

For hard copy of the book. Shipment will be made via International Post and the charges along with the available days options will be agreed with the client prior to the dispatch. Fee has to be made in advance prior to the dispatch. All shipment can be tracked via international tracking number that will be provided by the shipment company.

Refund Policy

The refund will be processed for any extra amount made. The evidence has to be provided by the client and it will be refund to the bank account or paypal account of the person. The refund will be processed within 3 days of the evidence submission. In case of any urgency, client can contact the coach for further support.